Smartphone, Tab, & Handheld Gaming Repairs
Smart Phones be dumb sometimes
Let's be honest about these "smart" phones—they can be remarkably dumb devices. You're sitting comfortably, phone in lap, and suddenly that brief 18-inch drop from your thigh to carpeted floor somehow shatters the screen into a spider web of cracks. A $1,000 device defeated by less than two feet of air. Then there's the battery situation. These marvels can navigate continents and process billions of calculations—until you notice your phone looking suspiciously plump. That's your "smart" battery swelling up like a pufferfish, literally splitting your phone apart from the inside. And charging? You've got a drawer full of cables and adapters. Yet somehow, none work reliably. One microscopic piece of lint in the charging port and suddenly your sophisticated device becomes an expensive paperweight until you can dig it out with a toothpick. For all their computational power, these pocket-sized supercomputers have an impressive talent for failing in the most basic, frustrating ways possible.
Space-ship not doing space-ship stuff?
Discount 15% off
For all Active & Retired Military, EMT, Fire, Police
Discount 10% off
For all NAS CCAD employees & relatives to all the above
It depends on your phone's age and value. For newer flagship phones, professional repair makes financial sense. For older or budget models, repair costs might approach replacement value. Consider screen protectors and cases for future protection, as replacement screens often cost $100-300 plus labor.
Common causes include damaged cables, dirty charging ports, worn-out batteries, or damaged charging components. Try cleaning the port gently with compressed air or a toothpick, testing different cables, and checking for software issues before assuming hardware failure. It's worth noting that Apple has been particularly controversial in this area, having admitted to throttling performance on older iPhones with degraded batteries—a practice many critics viewed as deliberately shortening device lifespan to encourage upgrades to newer models. After public backlash, they introduced battery health features and discounted battery replacement programs.
Companies like Apple like to claim safety & security for the reasons they should be the ones working on devices, but with their anti consumer practices, & projecting their blatant lies, their own genius bar techs have been busted leaking sensitive pics on social media & between each other; the exact thing they say is why you shouldn't use third party shops.
It's because of stuff like that, third party shops have to hold themselves to a higher standard, because then we're just better than Apple... Go listen to what Louis Rossman has to say about the subject, ooh wee.
Professional repairs shouldn't affect your data, but accidents happen. Always back up your phone before any repair.
Some repairs like if your phone is locking up, and the phone needs to be reset to regain functionality, it's very important you have your data backed up.
Ask us about our Data plans, for as low as $1 per month, you can get 100 GB of storage to back up your data to our Nerd Base One servers.
Ask us about our personal cloud servers we can hook you up with, so you can back up your data with no subscription / low subscription to your own data cloud, then for redundancy, incase anything happens to that thing, back it up to our servers, because drives will fail, and when they do, you'll want your backup to have a backup.
Most phones lose some water resistance after being opened for repair. Factory water-resistance relies on precisely applied adhesives and seals that are difficult to perfectly replicate during repair. Even with replacement gaskets, a repaired phone should be treated with extra caution around water.
sometimes the screens don't always lay down all the way flat either, depending on the damage, if the frame dings & the glass doesn't sit down the same... we can't do body work on a phone frame the way you can do body work on a car.
We recommend & offer cases to go with screen replacements for just this reason.